What are Cash Free RFID Wristbands?
Radio Frequency Identification (RFID) refers to a wireless system comprising two components: tags and readers. This means your wristband will have an RFID chip (the tag) on it that will allow cash free transactions via trader scanners (the reader) inside the festival making your experience faster, safer and easier.
Is my Cash Free wristband data safe?
Your wristband chip is protected by a highly secure encryption that makes it impossible to copy or steal the information stored on it.
How secure is the Cash Free system?
Confidentiality and safety of personal data and customer transactions is our number one priority. Weezevent, who Boomtown has partnered with to provide the RFID technology, utilises servers that use the latest data encryption protocols (SSL and HTTPS among others).
Weezevent is certified by GlobalSign nv-sa, a certificate authority. Throughout any top-up transaction, you can check the validity of this certificate by clicking on the GlobalSign certificate icon in your browser's search bar, checking for the presence of the green lock, or HTTPS.
How does cashfree work?
You have a bar code attached to your wristband which is linked to your ticket. You can top up your wristband by linking your wristband bar code to your account and topping up using the Boomtown app.
This cash free technology, provided by Weezevent, works entirely within a closed loop system eliminating the need for WiFi and banks to make payments. You will use your wristband at all of our pay points across the festival whenever you purchase a drink, food, merchandise or even to make a charity donation. It’s free to activate your account, to top up with credit or to receive a refund of any leftover money afterwards. The system is entirely free of charge!
How do I set up my Cash Free account?
To create your account before the festival you will need the 13 digit code that is on your ticket. By creating an account you will then be able to use this to top up before you get to the festival and also through your smartphone over the weekend. If you don’t have a smartphone you can pair your wristband barcode and cashfree wallet by heading over to our website.
You can set up your account now here.
How do I refund what's left in my cash free account after the festival?
After the festival is over, you must request a refund of your leftover money. No refunds will be made automatically. You can expect your refund to be in your account 7-10 days after your request.
You will have 2 weeks to request your refund from the date refund requests open.
Due to banking systems we are unable to refund any amount that is less than £0.50. These credits will be donated to our local charity partners.
Can I use cash at Boomtown?
Boomtown is a cash free event. This means everything you pay for at the festival will be done using RFID technology that’s in your wristband.
